Most health institutions have a definite standard of role and responsibilities for their nurses and conduct special orientation programs after hiring nurses and before the placement. A number of features and stakeholders are kept in mind by the human resource departments of health institutions. Most of the time, the main stakeholders are patients and the roles of nurses are defined to provide the best and beneficial services to the patients. Despite the main roles played by nurses, several health institutions haven’t any defined standards.
For those nurses who are unable to define their role-play in their professional life, they must get clear directions regarding them. Most of the hospitals explain that there are two aspects of the roles played by a nurse. The role-play of a nurse has two aspects. The first one is the hard and sound skills that a nurse is expected to learn throughout her nursing program. The second and one of the important roles is the soft personal skills which a nurse should show off while conducting duty or working hours.
Roleplay of nurses in conducting their physical duty
During the working hours’ nurses are required to play a distinct role play so that the severe and tense situation created in the hospital could be addressed in a better way. Following are the roles which require concentration and skills.
Health care to patients
The main purpose of a nurse is to provide care to patients available at the hospital whether a patient is an outdoor patient or admitted to the hospital for better care. Nurses are taught to provide care that is required and essential for patients.
Nurses are often called on emergencies to carry required actions like providing oxygen, inserting canola, taking blood samples for tests, etc. It is the main role of a nurse to provide medicine, instructions, and get updates with information regarding the changes occurring in a patient.
Communication with doctors and attendants
The nurse is also required to communicate the situations and circumstances regarding the patients, provide required and necessary information to the health authorities, and with the attendants available with patients effectively and efficiently so that quick decisions and actions would control the intense situations.
Dealing and operating machines and instruments
Another role play that should be played by nurses without any error, is to operate the machinery used during health care centers, laboratories, and ICU centers. A nurse should know what are the medical instruments used for and how to use them.
Besides the hard skills which nurses are required to have, there are a number of personality aspects that should be sound enough to bring ease to patients.
Below are the characteristics which are necessary for a nurse.
Communicating with patients
Communication is the most valuable skill for any sort of employee and is made compulsory to have better communicational skills when it comes to employees responsible to deal with clients and customers. This is the only skill that can further provide a brief on what is the main consideration and what needs to be done next. This is the reason, a nurse should have the best communicational skills as this provides the basis to situations that can provide heal and cure to the patients. For this main reason, the nursing course has an important element of communicational skills to enhance nurse-patient relationships. So, the main and foremost role-play of a nurse is to have effective and efficient skills of communication with patients, their attendants, and other beneficiaries.
Understanding the issues of patient
Nurses are often asked by the health institutions to have proper listening skills and listen to the patients and their attendants carefully. This is because, if nurses would listen carefully, then they would be able to understand the main issue and problem of the patient and can get with all the required information regarding their problems.
Nurses having better communicational skills are often asked to encourage the patients to share their history, concerns, and terrors so that the best history information can be studied by doctors.
Self-disclosure and trust
At any health institution or hospital, patients are coming from different backgrounds and histories. Most of the patients are not sure if the information they would be providing is safe or would be disclosed to any third person. Not all patients trust others in case of their personal and family history. This is the reason why a nurse should go for self-discloser first to build a better relationship between themselves and their patients. Showing openness, honesty, friendly and mature personality are features of being self-disclosure. Such features encourage patients to control their nervousness and other mental concerns.
Along with self-disclosure, nurses need to develop a relationship full of friendship, and trust. It is, therefore, necessary for nurses to seek ways of dealing with patients to make them speak out, share their life experiences, trust them and feel free. With trust and friendship, nurses can make a better impact on the patient’s thinking level.
Provide respect to Patients
Providing respect to patients without any concern of gender, status or other attribute is also a main role-play of the nurses. Nurses should be fair in dealing with patients and hence are asked to deal with each and every patient with care and respect. Personal status, gender, social figures shouldn’t be any concern of nurses when it comes to their professional life. They should provide equal and adequate respect to the patients which can build trust and a friendly relationship, necessary for communication responsible for healing.
Supportive and Harmony
In most situations, patients think and ask for having each and every piece of information regarding their treatment and issue. In such cases, nurses are needed to play a supportive and harmonic role while protecting them from having more tension and hyper and making them feel safe and confident about their situation. Nurses also play their role in providing available choices to the patient about what is going on and how the patient wants to go through the situation.
Being effective and efficient at worse situations and having effective communication with patients is much important to create a healing situation. Apart from all the above traits and role-plays, one should act more likely to be a therapist to get through the situation and make a better analysis on time for the best possible outcomes.